1. How much does it cost?
CogniConference™ is convenient
and affordable. The total cost of a conference call is 9.9 ¢/min per line. EX: 8 people talking for 30 minutes
would cost just $28.56. There are no monthly or per-call surcharges. You pay only for what you use!
For international access rates, click here.
2. What payment plans are available?
We accept Visa, MasterCard and American Express.
3. How long does it take to set up an account?
Accounts are set up almost immediately. As soon as we approve your credit card, we will send you an email notification
with instructions on how to schedule and participate in conference calls using CogniConference™.
4. If I need help, can I talk to a live person?
Yes. If you need assistance, you can reach a CST operator at 877-608-3769. You may also utilize our instant web
assistant found on your password protected account management site.
5. How many people may participate on one call?
You can have up to 16 participants at a time on CogniConference™. If you need toll-free reservationless teleconferencing for more than 16
participants, we offer the Reservationless-Plus Conference Calling.
6. How will I be billed?
The total amount for each call will be billed to your credit card immediately following each call. Via our online
customer support management system, you will be able to view a raw call
detail report as well as a comprehensive payment history for you to print out for your records.
5. How do non-U.S. residents join the call?
CogniConference™ now
allows residents of the continental U.S., Alaska, Canada, Hawaii, and over 50 other countries to participate in
conference calling! Simply dial the international access number in the particular country (actual international
access numbers will be provided in your customized account administration web site
)
and enter your 9 digit conference meeting ID followed by the # key when prompted for the access code. Some countries
have more than one access number because CST has more than one access provider.
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